Amsterdam is the capital and also largest municipality of the Netherlands. You can imagine that taking care of customer contact for this municipality is an enormous challenge. We accepted that challenge, and with success! The Contact Center Amsterdam (CCA) takes care of telephone service on behalf of various municipal Services and Districts of Amsterdam.
Ro!Entree is the operating company of the municipality of Rotterdam, the second largest municipality of the Netherlands. Ro!Entree is among others responsible for executing contact center service for the municipality of Rotterdam. Better known to people from Rotterdam as 14010.
Westfalen Medical is committed to providing refined solutions to highly critical healthcare providers. You will soon read the case here.