Development Philosophy

Contact Center Platform

VANAD Aloha is a multichannel cloud-based contact center solution that supports organizations in delivering optimal customer service.

The contact center agent was at the heart of VANAD Aloha’s development. We have extensive knowledge of contact center work because we operate our own contact center.

We run our contact center from the perspective of outsourcing business processes, with hundreds of agents working for companies in a variety of sectors. The VANAD Aloha development team will get first-hand information and user requirements.

Discover our Core Features

100% cloud-based architecture

No legacy software

Designed for use by multiple customers

Redundant data centers & High availability

Taking CAPEX and OPEX into account

Software as a Service

Another cornerstone of our development philosophy is cloud-based delivery of SaaS services. VANAD Aloha was developed around this foundation from the very beginning.

Work from anywhere

VANAD Aloha is built on IP technology, which makes for an extremely flexible and cost-effective operation. Our call center software offers integration with a range of existing infrastructures and is capable of fully location-independent contact center functions. All you need is a computer with an internet connection and a headset! VANAD Aloha can turn any location into a virtual workspace.