VANAD Aloha: an exceptional customer experience
Contact center software, dedicated to your Customer’s Journey
Taking Customer Contact to the next level. That is what VANAD Aloha contact center software stands for. With its origins in the Contact Center, VANAD Aloha knows exactly what you need to ensure your Customer’s Journey is efficient and pleasant, across all channels.
VANAD Aloha provides your Contact Center with a full range of cloud-based contact center applications. These include Call routing, Inbound- and Outbound calling, IVR, Reporting, Planning and Quality Monitoring. Besides being a complete platform, VANAD Aloha integrates seamlessly with applications in your current IT environment.
It’s all about your customers
VANAD Aloha provides insight into your Customer’s Journey, enabling you to offer your customers the best possible contact experience. Transparency, Customer Engagement and consistent agent performance through monitoring and interaction analysis. Fully customizable reports give you just the right data to secure your competitive advantage.
VANAD Aloha is a virtual contact center platform. Every day thousands of people all over the world use our contact center software in many different languages, to work from hundreds of (home) office locations.